Our Policy

IYAS Accreditation is dedicated to the effective operation of its accreditation programs and related services, adhering strictly to the requirements of ISO/IEC 17011, as well as national and international conformity assessment standards. Our policy ensures that we consistently meet and exceed the expectations of our customers, stakeholders, and regulatory bodies, fostering trust, transparency, and technical excellence in all our activities.

Commitment to Excellence

At IYAS, we understand the critical role of accreditation in promoting confidence in conformity assessment processes. As such, we are committed to maintaining the highest levels of quality, impartiality, and competence in our operations. Our policy encompasses:

• Compliance with Standards: Full alignment with ISO/IEC 17011, ensuring our accreditation processes meet internationally recognized benchmarks for competence, impartiality, and consistency.
• Customer Focus: Prioritizing the needs of our clients by providing responsive, efficient, and high-quality accreditation services tailored to their requirements.
• Transparency and Impartiality: Guaranteeing impartial decision-making in our assessments, free from conflicts of interest or external pressures.
• Continuous Improvement: Regularly refining our processes through internal audits, management reviews, and stakeholder feedback to remain at the forefront of the accreditation field.

Sustainable Quality Management

To ensure the sustainability of our quality management system and operational excellence, IYAS employs a robust framework that includes:

• Internal Audits: Periodic evaluations of our processes and procedures to identify opportunities for improvement and ensure compliance with relevant standards.
• Management Reviews: Comprehensive reviews conducted by our leadership team to assess the effectiveness of our policies and strategic objectives.
• Customer Surveys: Systematic collection and analysis of client feedback to enhance service delivery and address areas for improvement.
• Performance Metrics: Use of key performance indicators (KPIs) to monitor operational efficiency, customer satisfaction, and adherence to accreditation standards.
• Staff Training and Development: Continuous investment in the skills and expertise of our personnel to ensure they remain knowledgeable about the latest developments in accreditation and conformity assessment.

Impartiality and Integrity

As part of our policy, IYAS prioritizes impartiality and integrity in all aspects of our operations. Our commitment to impartiality includes:

• Independent Decision-Making: Accreditation decisions are made based solely on objective evidence gathered during assessments, free from any external influences.
• Conflict of Interest Management: Implementation of strict measures to identify and mitigate potential conflicts of interest among our personnel and stakeholders.
• Ethical Practices: Upholding the highest ethical standards in our interactions with clients, regulators, and other stakeholders.

Driving Innovation and Global Recognition

IYAS Accreditation recognizes the evolving demands of the global marketplace and actively seeks to innovate and adapt its accreditation services to address emerging trends and challenges. Through partnerships with international accreditation bodies and adherence to global standards, we aim to:

• Promote International Acceptance: Facilitate the mutual recognition of accredited conformity assessment bodies across borders.
• Support Market Expansion: Enable our clients to access new markets by providing globally recognized accreditation credentials.
• Foster Innovation: Encourage the adoption of cutting-edge practices and technologies within the accreditation and conformity assessment industry.

A Commitment to Stakeholders

At IYAS, we value our relationships with stakeholders, including clients, regulators, and the public. Our policy reflects a commitment to building and maintaining trust by delivering transparent, reliable, and high-quality accreditation services. We remain dedicated to advancing the field of accreditation while ensuring the safety, quality, and compliance of products, services, and systems worldwide.